sales n : income (at invoice values) received for goods and services over some given period of time [syn: gross sales, gross revenue]
- Plural of sale
- The activities involved in selling goods or services.
- He's likable and motivated: perfect for a career in sales.
- Sales were up 12% over last year.
- Plural of sal
Sales are the activities involved in selling products or services in return for money or other compensation. It is an act of completion of a commercial activity.
The "deal is closed", means the customer has consented to the proposed product or service by making full or partial payment (as in case of installments) to the seller.
Academically, selling is thought of as a part of marketing, however, the two disciplines are completely different. Sales often forms a separate grouping in a corporate structure, employing separate specialist operatives known as salespeople (singular: salesperson). Sales is considered by many to be a sort of persuading "art". Contrary to popular belief, the methodological approach of selling refers to a systematic process of repetitive and measurable milestones, by which a salesperson relates his or her offering of a product or service in return enabling the buyer to achieve their goal in an economic way.
A sale is completed by the seller, the owner of the goods. It starts with consent (or agreement) to an acquisition or appropriation or request followed by the passing of title (property or ownership) in the item and the application and due settlement of a price, the obligation for which arises due to the seller's requirement to pass ownership, being a price she is happy to part with ownership of or any claim upon the item. The purchaser, though a party to the sale, does not execute the sale, only the seller does that. To be precise the sale completes prior to the payment and gives rise to the obligation of payment. If the seller completes the first two above stages (consent and passing ownership) of the sale prior to settlement of the price the sale is still valid and gives rise to an obligation to pay.
Sales techniquesThe sale can be made through:
- Direct Sales, involving person to person contact
- Pro forma sales
- door-to-door or traveling salesman
- Request for Proposal is an invitation for suppliers, through a bidding process, to submit a proposal on a specific product or service. An RFP is usually part of a complex sales process, also known as enterprise sales.
— Business-to-business sales are much more relationship based owing
to the lack of emotional attachment to the products in question.
Industrial/Professional Sales is selling from one business to
- Pharmaceuticals Sales
- Indirect, human-mediated but with indirect contact
- Sales Methods:
Sales agentsAgents in the sales process can be defined as representing either side of the sales process for example:;Buyers broker or Buyer brokerage:This is where the sales person represents the consumer making the purchase. This is most often applied in large transactions.;Transaction broker:This is where the sales person doesn't represent either party, but handles the transaction only. This is where the seller owes no responsibility to either party getting a fair or honest deal, just that all of the papers are handled properly.;Sales Managers:It is the goal of a qualified and talented sales manager to implement various sales strategies and management techniques in order to facilitate improved profits and increased sales volume. They are also responsible for coordinating the sales and marketing department as well as oversight concerning the fair and honest execution of the sales process by his agents.
Sales and marketing relationshipMarketing plays a very important part in sales. If the marketing department generates a potential customers list, it can be beneficial for sales. The marketing department's goal is to bring people to the sales team using promotional techniques such as advertising, sales promotion, publicity, and public relations. In most large corporations, the marketing department is structured in a similar fashion to the sales department and the managers of these teams must coordinate efforts in order to drive profits and business success. Driving more customers "through the door" gives the sales department a better chance by ratio of selling their product to the consumer. There may also be a downside to this phenomenon. Very often (for legal reasons, e.g. in non-store retailing) companies have to provide credit to customers. This may cause a conflict between the sales department on the one hand and the credit department on the other hand. See Burez & Van den Poel (2007) for potential solutions to this problem.
Marketing potentially negates need for salesSome sales authors and consultants contend that an expertly planned and executed marketing strategy may negate the need for outside sales entirely. They suggest that by effectively bringing more customers "through the door" and enticing them to contact you, sales organizations can dramatically improve their results, efficiency, profitability, and allow salespeople to provide a drastically higher level of customer service and satisfaction, instead of spending the majority of their working hours searching for someone to sell to.
Notes and references
sales in Arabic: بيع
sales in Cebuano: Ventes
sales in German: Vertrieb
sales in Esperanto: Vendado
sales in French: Vente
sales in Korean: 판매
sales in Dutch: Koopovereenkomst
sales in Japanese: 販売
sales in Simple English: Sales
sales in Yiddish: פארקויפן
sales in Chinese: 推銷員